Medical Billing Technology Strikes Out

Wow, three strikes for medical billing technology over the course of just a few days.

First we have the insurance network that communicates the wrong contractual information about a provider, resulting in incorrect instructions sent to me.

Second there's the doctor who bills insurance from two years ago instead of using the card her office took pains to copy at my office visit.

And third, there's the billing system that made a cash copayment paid at time of service simply vanish (yes of course I kept the receipt!).

There ought to be a law giving me free service when stupid billing tricks happen...that would get things fixed in a hurry. Or maybe we can get a new batter up to the plate since this one struck out.